Oct 06

Choosing a smart password

The following is is a posting from the Official Gmail News Blog:

Posted by Michael Santerre, Consumer Operations Associate

As part of National Cyber Security Awareness Month, we’d like to take this opportunity to remind you about smart password practices. Help ensure you’re protecting your computer, website, and personal information by checking out our security series on the Google blog or visiting http://www.staysafeonline.org.

Phishing, a topic that’s been in the news, is unfortunately a common way for hackers to trick you into sharing personal information like your account password. If you suspect you’ve been a victim of a phishing attack, we recommend you immediately change your password, update the security question and secondary address on your account, and make sure you’re using a modern browser with anti-phishing protection turned on. Keep an eye out for the phishing warning Gmail adds to suspicious messages, and be sure to review these tips on how to avoid getting hooked.

Creating a new password is often one of the first recommendations you hear when trouble occurs. Even a great password can’t keep you from being scammed, but setting one that’s memorable for you and that’s hard for others to guess is a smart security practice since weak passwords can be easily guessed. Below are a few common problems we’ve seen in the past and suggestions for making your passwords stronger.

Problem 1: Re-using passwords across websites
With a constantly growing list of services that require a password (email, online banking, social networking, and shopping websites — just to name a few), it’s no wonder that many people simply use the same password across a variety of accounts. This is risky: if someone figures out your password for one service, that person could potentially gain access to your private email, address information, and even your money.

Solution 1: Use unique passwords
It’s a good idea to use unique passwords for your accounts, expecially important accounts like email and online banking. When you create a password for a site, you might think of a phrase you associate with the site and use an abbreviation or variation of that phrase as your password — just don’t use the actual words of the site. If it’s a long phrase, you can take the first letter of each word. To make this word or phrase more secure, try making some letters uppercase, and swap out some letters with numbers or symbols. As an example, the phrase for your banking website could be “How much money do I have?” and the password could be “#m$d1H4ve?” (Note: since we’re using them here, please don’t adopt any of the example passwords in this post for yourself.)

Problem 2: Using common passwords or words found in the dictionary
Common passwords include simple words or phrases like “password” or “letmein,” keyboard patterns such as “qwerty” or “qazwsx,” or sequential patterns such as “abcd1234.” Using a simple password or any word you can find in the dictionary makes it easier for a would-be hijacker to gain access to your personal information.

Solution 2: Use a password with a mix of letters, numbers, and symbols
There are only 26^8 possible permutations for an 8-character password that uses just lowercase letters, while there are 94^8 possible permutations for an 8-character password that uses a combination of mixed-case letters, numbers, and symbols. That’s over 6 quadrillion more possible variations for a mixed password, which makes it that much harder for anyone to guess or crack.

Problem 3: Using passwords based on personal data
We all share information about ourselves with our friends and coworkers. The names of your spouse, children, or pets aren’t usually all that secret, so it doesn’t make sense to use them as your passwords. You should also stay away from birth dates, phone numbers, or addresses.

Solution 3: Create a password that’s hard for others to guess
Choose a combination of letters, numbers, or symbols to create a unique password that’s unrelated to your personal information. Or, select a random word or phrase, and insert letters and numbers into the beginning, middle, and end to make it extra difficult to guess (such as “sPo0kyh@ll0w3En”).

Problem 4: Writing down your password and storing it in an unsecured place
Some of us have enough online accounts that we may need to write our passwords down somewhere, at least until we’ve learned them well.

Solution 4: Keep your password reminders in a secret place that isn’t easily visible
Don’t leave notes with your passwords to various sites on your computer or desk. People who walk by can easily steal this information and use it to compromise your account. Also, if you decide to save your passwords in a file on your computer, create a unique name for the file so people don’t know what’s inside. Avoid naming the file “my passwords” or something else obvious.

Problem 5: Recalling your password
When choosing smart passwords like these, it can often be more difficult to remember your password when you try to sign in to a site you haven’t visited in a while. To get around this problem, many websites will offer you the option to either send a password-reset link to your email address or answer a security question.

Solution 5: Make sure your password recovery options are up-to-date and secure
You should always make sure you have an up-to-date email address on file for each account you have, so that if you need to send a password reset email it goes to the right place.

Many websites will ask you to choose a question to verify your identity if you ever forget your password. If you’re able to create your own question, try to come up with a question that has an answer only you would know. The answer shouldn’t be something that someone can guess by scanning information you’ve posted online in social networking profiles, blogs, and other places.

If you’re asked to choose a question from a list of options, such as the city where you were born, you should be aware that these questions are likely to be less secure. Try to find a way to make your answer unique — you can do this by using some of the tips above, or by creating a convention where you always add a symbol after the 2nd character in the answer (e.g. in@dianapolis) — so that even if someone guesses the answer, they won’t know how to enter it properly.

Read the rest here: 
Choosing a smart password

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Sep 25

New in Labs: Hide read labels

The following is is a posting from the Official Gmail News Blog:

Posted by David de Kloet, Software Engineer

A lot of people want to see their labels in order to see which ones have unread messages, but they don’t want a long list of label names cluttering up the left hand side of their inboxes. To help out with this, we’ve made a Gmail Labs feature called “Hide read labels.” Turn it on from the Labs tab under Settings and all your labels without unread messages will be hidden under the “More” menu. Labels with unread messages will automatically show up, unless you’ve explicitly chosen to keep them hidden.

This is particularly handy if you use your inbox as a to-do list where unread messages are the outstanding things you need to take care of. If you use that method along with labels like “Home” and “Project X,” it’s easy to see all your to-dos in context. With this Labs feature on, labels with outstanding to-dos will be bold and have a number next to them; everything else will be hidden in the “11 more” section:

We think this is a nice addition to the new labels navigation bar and hope you like it. Tell us what you think in the Gmail Labs forum.

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New in Labs: Hide read labels

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Sep 22

Push Gmail for iPhone and Windows Mobile

The following is is a posting from the Official Gmail News Blog:

Posted by Marcus Foster, Product Manager, Google Mobile

Those of you who live in your Gmail inboxes usually want to know what’s happening with your email more instantly than standard fetch mail on your phone allows. Sure, using Gmail in your mobile browser gives you all the benefits of conversation threading and starring, but you still have to refresh every time you want to check for new mail.

When we launched Google Sync for Contacts and Google Calendar earlier this year, an over-the-air, always-on connection to sync mail was noticeably absent. We heard your requests loud and clear, and starting today you can use Google Sync to get your Gmail messages pushed directly to your iPhone, iPod Touch, or Windows Mobile device.

You can set up push Gmail by itself or choose to sync your Contacts and/or Calendar as well. If you’re using an iPhone, make sure you’re running iPhone OS version 3.0 or above (on your device, click Settings > General > About and scroll down until you see Version). If your software is out of date, follow Apple’s upgrade instructions. Then, visit m.google.com/sync from your computer for set up instructions. If you’re already using Google Sync, you can just enable push mail.

Once you’re set up, new messages are normally pushed to your phone within seconds. While this type of speed is pretty awesome, push connections tend to use more power than fetching at intervals, so don’t be surprised if your battery life isn’t quite what it used to be. We’ve done a lot of work to optimize power usage, but if you prefer to save battery life, you can always turn off push in your phone’s settings and fetch mail every 30 or 60 minutes instead.

The rest is here:
Push Gmail for iPhone and Windows Mobile

Permanent link to this article: http://jimstips.com/gmail-tips/push-gmail-for-iphone-and-windows-mobile

Sep 09

New in Labs: Play Google Voice messages in Gmail

The following is is a posting from the Official Gmail News Blog:

Posted by Vincent Paquet, Google Voice Product Manager

Google Voice helps you manage your communications with a unique phone number that rings all your existing phones, a single voicemail inbox with online access and automated transcription, and lots of handy features like the ability to block spammy calls and easily record personalized greetings for your callers. Think of it as Gmail for your phone calls and text messages (watch this video to learn more). Google Voice is currently available via invitation, which you can request here.

For those of you who already use Google Voice, you’re probably used to receiving voicemail notifications via email. A couple of minutes after someone leaves a voicemail on your Google Voice number, you’ll receive an email showing who called, an automated transcript of the voicemail, and a link to play the message. You can click the link to listen to the message right from your computer.

Previously, clicking “Play message” opened a new page in your browser, but starting today, you can play voicemails right in Gmail. Just turn on the Google Voice player from the Gmail Labs tab under Settings and whenever you get a voicemail notification, the player will appear right below the message itself.


Best of all, your message status will stay synced: messages played from Gmail will appear as read in your Google Voice inbox and won’t be played again when you check new messages via your phone. If you already use Google Voice, try it out and let us know what you think. If you don’t have a Google Voice account yet, sign up for an invitation and we’ll get you one ASAP.

Go here to see the original:
New in Labs: Play Google Voice messages in Gmail

Permanent link to this article: http://jimstips.com/gmail-tips/new-in-labs-play-google-voice-messages-in-gmail

Sep 03

Four new themes

The following is is a posting from the Official Gmail News Blog:

Posted by Jake Knapp, UI Designer and Manu Cornet, Software Engineer

Manu: Hey Jake, you still using that same old theme?
Jake: Well, yeah. I mean, I like it — but I don’t know… I guess it just doesn’t feel as new as it used to.
Manu: I hear ya. Well, good news! Today four new themes are out there for everybody. Just go to the Themes tab under Settings…and ta da!
Jake: (click, click) There we go!
Manu: Should we tell people about why we created these four themes?
Jake: We should.
Manu: Assuming they’re still reading.
Jake: Right. Okay, well, Gmail themes have been out since November, and I know we were ready for some new ones.
Manu: And we heard some of you asking for new ones too. So we thought about what we wanted to stare at all day long, since we work on Gmail.
Jake: I’ve been living in Zurich for the last year, and I missed Washington State, where I grew up. The Orcas Island theme definitely takes away a little bit of that homesickness with a new image each day of the week.


Manu: Homesickness eh? What about timesickness?
Jake: There’s such a thing?
Manu: Totally. Sometimes I find myself timesick.
Jake: For when?
Manu: For a simpler time. For a time when processors weren’t too fast. When graphics weren’t too realistic.
Jake: Sounds like a real bummer. Too bad there’s no cure for timesickness.
Manu: That’s where you’re dead wrong, my friend. Take a look at High Score. It’s like being in a time machine isn’t it?


Jake: (click, click) Aren’t these colors a little bright?
Manu: Aren’t you supposed to be a designer?
Jake: We’ll have to agree to disagree, my friend. This one just isn’t for me. I need something soothing. Something like laying face down in the grass.
Manu: I suppose you’re talking about Turf now. What’s the story behind that one?


Jake: Well, who doesn’t like the color green?
Manu: And it doesn’t change every day, so it was easier for us to make.
Jake: Are you suggesting we’re lazy?
Manu: Prove that we’re not.
Jake: We just made four new themes. How about that?
Manu: It took us ten months. And the fourth theme (Random) merely cycles through all the others.
Jake: Well, enjoy these themes for now. And, of course, let us know what you think. Maybe we’ll have some more for you in the next ten months ;)

Original post: 
Four new themes

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Sep 02

New in Calendar: Sports schedules and contacts’ birthdays

The following is is a posting from the Official Gmail News Blog:

Posted by Ian Whitfield, Software Engineering Intern

People keep track of lots of things in their Google Calendars — meetings, business trips, due dates and conference calls. But when I started my summer internship at Google, I wondered why it wasn’t easier to add calendar events for the fun stuff in life, like birthdays and sports schedules.

Now, when you look under “Other Calendars,” click “Add,” then “Browse Interesting Calendars,” you’ll find calendars for hundreds of teams in dozens of sports leagues — everything from the National Football League to the Korean FA Cup.


When you subscribe to your favorite team’s calendar, you’ll see every game listed, updated in real time with the score as the game progresses.


You can also subscribe to a “Contacts’ Birthdays and Events” calendar, which will add all of your contacts’ birthdays to Google Calendar. Data is pulled from your Gmail contacts and your friends’ Google profiles.

Finally, we also have two new Calendar Labs features for you to check out: “Dim future repeating events” makes recurring meetings more transparent over time, helping more important meetings pop out, and “Add any gadget by URL” gives you the flexibility put any gadget you’d like in your calendar.

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New in Calendar: Sports schedules and contacts’ birthdays

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Sep 01

More on today’s Gmail issue

The following is is a posting from the Official Gmail News Blog:

Posted by Ben Treynor, VP Engineering and Site Reliability Czar

Gmail’s web interface had a widespread outage earlier today, lasting about 100 minutes. We know how many people rely on Gmail for personal and professional communications, and we take it very seriously when there’s a problem with the service. Thus, right up front, I’d like to apologize to all of you — today’s outage was a Big Deal, and we’re treating it as such. We’ve already thoroughly investigated what happened, and we’re currently compiling a list of things we intend to fix or improve as a result of the investigation.

Here’s what happened: This morning (Pacific Time) we took a small fraction of Gmail’s servers offline to perform routine upgrades. This isn’t in itself a problem — we do this all the time, and Gmail’s web interface runs in many locations and just sends traffic to other locations when one is offline.

However, as we now know, we had slightly underestimated the load which some recent changes (ironically, some designed to improve service availability) placed on the request routers — servers which direct web queries to the appropriate Gmail server for response. At about 12:30 pm Pacific a few of the request routers became overloaded and in effect told the rest of the system “stop sending us traffic, we’re too slow!”. This transferred the load onto the remaining request routers, causing a few more of them to also become overloaded, and within minutes nearly all of the request routers were overloaded. As a result, people couldn’t access Gmail via the web interface because their requests couldn’t be routed to a Gmail server. IMAP/POP access and mail processing continued to work normally because these requests don’t use the same routers.

The Gmail engineering team was alerted to the failures within seconds (we take monitoring very seriously). After establishing that the core problem was insufficient available capacity, the team brought a LOT of additional request routers online (flexible capacity is one of the advantages of Google’s architecture), distributed the traffic across the request routers, and the Gmail web interface came back online.

What’s next: We’ve turned our full attention to helping ensure this kind of event doesn’t happen again. Some of the actions are straightforward and are already done — for example, increasing request router capacity well beyond peak demand to provide headroom. Some of the actions are more subtle — for example, we have concluded that request routers don’t have sufficient failure isolation (i.e. if there’s a problem in one datacenter, it shouldn’t affect servers in another datacenter) and do not degrade gracefully (e.g. if many request routers are overloaded simultaneously, they all should just get slower instead of refusing to accept traffic and shifting their load). We’ll be hard at work over the next few weeks implementing these and other Gmail reliability improvements — Gmail remains more than 99.9% available to all users, and we’re committed to keeping events like today’s notable for their rarity.

Go here to read the rest: 
More on today’s Gmail issue

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Sep 01

Today’s Gmail problems

The following is is a posting from the Official Gmail News Blog:

Posted by David Besbris, Engineering Director

Update (2:37 pm): We’ve fixed the issue, and Gmail should be back up and running as usual. We’re still investigating the root cause of this outage, and we’ll share more information soon. Thanks for bearing with us.

We know many of you are having trouble accessing Gmail right now — we are too, and we definitely feel your pain. We don’t usually post about minor issues here (the Apps status dashboard and the Gmail Help Center are usually where this kind of information goes). Because this is impacting so many of you, we wanted to let you know we’re currently looking into the issue and hope to have more info to share here shortly. If you have IMAP or POP set up already, you should be able to access your mail that way in the meantime. We’re terribly sorry for the inconvenience and will get Gmail back up and running as soon as possible.

Go here to read the rest: 
Today’s Gmail problems

Permanent link to this article: http://jimstips.com/official-gmail-news/todays-gmail-problems

Aug 28

Find great stuff to read in Google Reader

The following is is a posting from the Official Gmail News Blog:

Posted by Zach Yeskel, Product Marketing Manager

Have you ever clicked the “Reader” link at the top of your Gmail inbox and ended up in Google Reader, kind of unsure about what to do next?

We realize this happens from time to time, so to help people get started with Reader, we asked a bunch of prominent journalists, techies, fashion critics, and foodies for their lists of favorite sites and blogs. We compiled their reading lists and made them accessible to everyone at google.com/powerreaders, where you can explore and subscribe to lists from Thomas Friedman, Arianna Huffington, Paul Krugman, the editors of Lifehacker, Boing Boing, Kottke.org, and many more.


Whether you’re new to Google Reader or already have an extensive reading list, we hope this will be a good place to find great stuff to read. And if you want to create your own reading list to share with others, you can do that too.

See the rest here: 
Find great stuff to read in Google Reader

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