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Gmail account security tips

October 27th, 2009
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The following is is a posting from the Official Gmail News Blog:

Posted by Sarah Price, Online Operations Strategist

As part of National Cyber Security Awareness Month, we recently posted about how to pick a smart password. Having a strong password goes a long way in helping to protect your data, but there are a number of additional steps you can take to help you keep your Gmail account secure:

1. Remember to sign out. Especially when using a public computer, be careful to sign out of your Google account when you’re finished. Just click the “Sign out” link at the top right corner of your inbox. If you’re using a public or shared computer and want to be extra thorough, you can also clear the browser’s cache, cookies and history. Then, completely close the browser. On your personal computer, you can also lock your computer with a password-protected screensaver if you need to step away momentarily. Learn the best ways to lock your screen in Windows or in Mac OS X. Forgot to sign out? Open up a new Gmail session on another computer and use Gmail’s remote sign out feature to close any sessions that might still be open elsewhere.

2. Be careful about sending certain sensitive information via email. Once you send an email, you’re no longer in control of the information it contains. The recipients, if they so choose, could forward the email or post its contents in a public place. Even if you know and trust the people you’re emailing, that information may become exposed if their accounts become compromised or they get a virus on their machines. As a rule of thumb, should you need to provide a credit card number or financial account number to respond to a message, provide it over the phone or in person — not over email. And never share your password with anyone. Google does not email you to ask you for your password, your social security number, or other personal information — so don’t send it!

3. Enable “Always use HTTPS.” Any time you visit a webpage, your computer needs to send and receive information across the Internet. HTTPS is used to encrypt data as it is transmitted between computers on the Internet, so look for the “https” in the URL bar of your browser to indicate that the connection between your computer and Gmail’s servers is encrypted. We use HTTPS on the Gmail login page, and you can choose to protect your entire Gmail session with HTTPS as well. HTTPS can make your mail slower, so we let you make the choice for yourself. Open Settings and choose “Always use HTTPS” on the General tab if you want to turn it on.

4. Be wary of unexpected attachments.To help protect you from viruses and malware, Gmail automatically scans every attachment when it’s delivered to you, and again each time you open a message. Attachments you send are also scanned. That said, no system is foolproof, so if you happen to get an email from a friend with an attachment you didn’t expect, don’t be afraid to ask the sender what it is before you decide whether to open it.

5. Make sure your account recovery information is up-to-date. Your account recovery information helps you regain access to your account if you ever forget your password, or if someone gains access to your account without your permission. We currently offer several paths to account recovery. Every Gmail user must select a security question and answer — be sure to choose a combination that is easy for you to remember, but hard for others to guess or come across by investigating. Don’t choose a question like “What is my favorite color?” as others may easily guess the answer. We also encourage you to provide a secondary email address and/or a mobile phone number, so we can send you a link to reset your password if you lose access to your account.

You can find additional security tips for Gmail in our Help Center. Learn more about protecting your computer, website, and personal information by checking out our security series on the Google blog or visiting http://www.staysafeonline.org.

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Gmail account security tips


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Submit a video: "So much email, so little time"

July 22nd, 2009
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The following is is a posting from the Official Gmail News Blog:

Posted by Sarah Price, Online Operations Strategist

Like many of us nowadays, I get a lot of email. So much email that going on vacation can be a little scary because I know I’ll have a mountain to wade through when I get back. A few messages I receive each day are time-sensitive or very important — but only a few. Lots of my mail can wait a few hours or a few days or even a few weeks, or in the case of that mailing list I’ve always meant to unsubscribe from, forever.

Thankfully, Gmail has a lot of features that keep me organized, from filters to archiving to keyboard shortcuts to Tasks, as well as a whole bunch of Labs features, like Superstars. I’ve developed my own system for dealing with all my incoming mail, but I’m always curious to hear about how other people manage their messages.

If you’re a Gmail expert and an organizational wizard, we want to see how you do it. So submit a short video at youtube.com/gmail to showcase your tips and tricks for managing your inbox. Submit a great one by August 15th, and your video could end up in our Help Center, our forum, or even on this very blog. And if you aren’t into making your own video, check out the videos that others have submitted and let us know what you like.

You can discuss these videos in the official thread in our new forum. The Gmail Help Forum isn’t just about “help” — it’s also a great place to connect with other Gmail users and share tips and tricks. We recently gave it a complete makeover, so if you haven’t been there in a while, check it out.

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Submit a video: "So much email, so little time"


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New fields for Gmail contacts and better importing too

June 16th, 2009


The following is is a posting from the Official Gmail News Blog:

Posted by Benjamin Grol, Product Manager

Up until now, Gmail only supported some contact fields. Whenever someone imported their contacts from apps like Outlook and OS X Address Book, we used to put fields Gmail didn’t recognize into the contact’s notes section. Based on feedback from you, we added support for more contact fields (like birthday and website) and now store each of these fields separately, which makes syncing and round-tripping your data work better. We updated the standalone contact manager with this improvement last month and now it’s available in Gmail too, with support for Outlook, Outlook Express, Hotmail and Yahoo in CSV format, and OS X Address Book in vCard format.

With all your contact info in Gmail, you can access it from anywhere, sync your contacts to your mobile phone or other devices, and more easily collaborate on Google Docs and invite people to Calendar events. We’re working hard to make Gmail contacts even more useful, so please keep the feedback coming.

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New fields for Gmail contacts and better importing too


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Tip: Check and reply from multiple email addresses in Gmail

June 12th, 2009


The following is is a posting from the Official Gmail News Blog:

Posted by Joyce Sohn, Product Marketing Manager

It’s that time of year when students are graduating, and in many cases getting yet another email address to check — an alumni account — as a graduation present.

Whether you have an alumni address, a work account, or your own domain that you like to use, rather than logging in and out of multiple accounts, you can set yourself up so all your mail ends up in your Gmail inbox. And you can send mail from any of the other addresses you own right from Gmail as well.

There are two steps to make this happen:

1. Set up mail forwarding or fetching

Many email providers offer free auto-forwarding to other accounts. Log into your non-Gmail account and set your Gmail address as the forwarding target. If your other account doesn’t offer forwarding but supports POP3 access, you can use Mail Fetcher in Gmail to automatically check your other account for new mail and download it to Gmail.

2. Set up custom “From:”

Gmail’s custom “From:” feature lets you send mail with one of your other email addresses listed as the sender in place of your Gmail address. There’s a good step-by-step for how to set this up in the Help Center, but the basics are adding the address you want to use and then verifying that it belongs to you. Once you have your custom “From:” set up, you can pick which address you want to reply from in the “From:” address drop down while composing messages.

P.S. If you’re a recent grad and want more tips on how to use Google during this transition period, check out the Google for Students Blog, where we’ll be posting more tips like this weekly for the next couple months.

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Tip: Check and reply from multiple email addresses in Gmail


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